These Terms & Conditions (“Terms”) govern the use of the website reliablelogistics.solutions and all transportation and logistics services provided by Reliable Logistics Solutions.

By accessing our Website, requesting a quote, booking services, or using our transportation services, you agree to be bound by these Terms.

1. Services Provided

Reliable Logistics Solutions provides trucking and logistics services including, but not limited to:

• Car hauling and vehicle transport

• General freight transportation

• Special and oversized shipments

• Construction and heavy equipment transport

All services are subject to availability, equipment suitability, and compliance with applicable laws and regulations.

2. Quotes & Pricing

• All quotes are estimates only and are based on information provided by the customer.

• Final pricing may change if shipment details differ from those originally disclosed, including but not limited to weight, dimensions, pickup or delivery conditions, or timing.

• Additional charges may apply for detention, re-delivery, layovers, special handling, or delays caused by the shipper or receiver.
  

3. Customer Responsibilities

The customer agrees to:

• Provide accurate and complete shipment information

• Ensure cargo is properly packaged, prepared, and ready for transport

• Disclose all relevant shipment details, including value, weight, dimensions, and special requirements

• Ensure pickup and delivery locations are accessible for commercial vehicles

Failure to meet these responsibilities may result in delays, additional charges, or service refusal.

4. Pickup & Delivery

• Pickup and delivery dates and times are estimated and not guaranteed.

• The customer or authorized representative must be present at pickup and delivery.

• If the shipment cannot be picked up or delivered due to customer-related issues, additional charges may apply.
  

5. Inspection & Documentation

• All shipments are subject to inspection at pickup and delivery.

• Any visible damage must be noted on the bill of lading or delivery receipt at the time of delivery.

• Failure to document damage at delivery may result in denial of claims.
  

6. Cancellations

• Cancellations made prior to dispatch may be eligible for partial refunds, minus administrative or processing fees.

• Cancellations made after dispatch or pickup are non-refundable and may result in additional charges.
  

7. Claims, Damages & Insurance

• Reliable Logistics Solutions maintains cargo insurance in accordance with applicable laws.

• All claims for damage or loss must be submitted in writing and are subject to investigation.

• Claims are handled through applicable insurance coverage and are not considered service refunds.

• Liability is limited to the terms and limits of the applicable insurance policy.
  

8. Limitation of Liability

To the fullest extent permitted by law:

• Reliable Logistics Solutions shall not be liable for indirect, incidental, or consequential damages.

• The Company is not responsible for delays caused by weather, traffic, mechanical issues, labor disputes, acts of God, or government actions.

• Liability shall not exceed applicable insurance coverage limits.
  

9. Prohibited Shipments

The following items are prohibited unless expressly agreed upon in writing:

• Hazardous materials (unless properly disclosed and permitted)

• Illegal goods

• Undeclared high-value items

• Items prohibited by federal or state law

The Company reserves the right to refuse any shipment at its discretion.

10. Website Use

• Website content is provided for informational purposes only.

• Unauthorized use, reproduction, or distribution of Website content is prohibited.

• We do not guarantee Website availability or error-free operation.
  

11. Intellectual Property

All content on this Website, including text, logos, graphics, and design, is the property of Reliable Logistics Solutions and may not be used without written permission.

12. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of the United States and the applicable state laws where services are performed.

13. Modifications to Terms

Reliable Logistics Solutions reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

📧 Email: info@reliablelogistics.solutions